Meet Our Team

Katie Mendenhall– National Sales Manager

Upon graduating from the University of Georgia in 2002, Katie relocated to Jackson Hole. She began her hospitality career working for one of Jackson Hole’s premier ski outfitters then moved on to pursue an opportunity as a manager at one of the area’s largest scenic and whitewater rafting companies that pioneered the Snake River. In 2005, Katie began her hotel career as the Executive Assistant to the General Manager for the Snake River Lodge & Spa. Katie joined MetWest Terra Hospitality in 2008 in the same role and was promoted to Sales Manager in 2010 where she is able to utilize her extensive knowledge of Jackson Hole to manage the Northeast, Southeast and Texas Group Markets. In her spare time, Katie spends as much time as possible enjoying all of the wonderful outdoor activities that Jackson Hole has to offer including downhill skiing, hiking and anything on the Snake River.

Nate Dragoo- National Sales Manager

Nate Dragoo grew up in Muncie, Indiana and is a graduate of Ball State University with a B.S. in Public Relations. After guiding horseback rides for two summers in Grand Teton National Park, he began his career in hospitality sales and marketing with the Grand Teton Lodge Company in Moran, Wyoming and worked with GTLC from 2004 – 2007. In 2007, Nate joined the sales team at The Wort Hotel here in Jackson and managed group sales from 2007 to 2011. Nate joined our MetWest Terra Hospitality sales team in 2011, where he brings together his vast knowledge of the Jackson Hole area and his hospitality sales experience. In his free time, Nate enjoys horseback riding, hiking, mountain biking, water skiing on Jackson Lake, enjoying the wildlife and wilderness of Grand Teton National Park and skiing at Jackson Hole Mountain Resort.

Stacey Wood– National Sales Manager

Stacey Wood joined the sales team from Four Seasons Resort Jackson Hole where she was most recently the Delphi Systems Operator and Sales Assistant. Stacey brings with her a wealth of experience garnered in both the Reservations Department and in the Sales and Marketing Department which will serve her well as she begins her entry into hotel sales management servicing the West Coast Group Market with MetWest Terra Hospitality. Stacey graduated from the University of South Florida with a B.S. in International Business. Stacey’s love for the outdoors brought her to Jackson Hole after graduation. In her spare time, Stacey enjoys skiing, hiking, biking and rock climbing.

Kevin Duff - Director of Travel Industry Sales

As Director of Travel Industry Sales, Kevin Duff brings more than 8 years of resort sales and reservations experience to MetWest Terra and is responsible for overseeing new and existing relationships with travel agencies, 3rd parties and consortiums for our Jackson Hole and Stowe properties. Prior to joining MetWest Terra, Kevin was the regional leisure sales manager for the RockResorts Mountain Collection in Vail & Beaver Creek Colorado. In his spare time, Kevin enjoys traveling, cooking, skiing, hiking and camping.

Tim Cartwright -- Director of Sales - Jackson Hole

Tim Cartwright joined MetWest Terra Hospitality after three years in Leisure Sales with RockResorts/Vail Resorts. An energetic individual with extensive experience in the hospitality industry, including over 10 years with Marriott, Tim began his career with the Walt Disney World College Programs, where he was awarded a Partners in Excellence award. A graduate of the University of Colorado at Boulder, Tim is an expert skier and has written articles for The Ski Journal and Powder.

John Thomas – Director of Catering

John brings over three decades of luxury event experience to his guests, most recently as the Director of Banquets for Four Seasons Jackson Hole and, before that, Four Seasons Scottsdale and Four Seasons Aviara in Carlsbad, CA. He has also worked extensively in food and beverage operations positions with Hilton, Sheraton and Marriott , and has been a part of the opening teams for seven hotels. In his time off John enjoys skiing, hiking, fly fishing and biking, but the biggest enjoyment is spending time with his three children.

Brian Bultema -- Conference Services Manager

Originally from Nevada, Brian Bultema started spending time in Jackson during college when he worked at Jackson Lake Lodge in the summers. A graduate of Purdue University Calumet, Brian spent four years at Grand Teton Lodge Company as Conventions Services Manager and Conventions Supervisor, where he quickly became recognized for his impeccable customer service. In addition to his time at Grand Teton Lodge Company, Brian brings three years of experience from Snake River Lodge and Spa as a Banquet Captain and Server. Brian joined the Hotel Terra team in 2012 as the Conference Services Manager. When he isn’t working, Brian can be found cycling, hiking, mountaineering and kayaking around the area.

JuliAnne Forrest – Director of Marketing & Communications

JuliAnne brings over 25 years of public relations and marketing experience to MetWest Terra, overseeing marketing and communications for Hotel Terra, Teton Mountain Lodge and The Inn. Prior to joining MWTH, she owned her communications consulting business, j4 Strategies. JuliAnne spent 14 years in Washington, DC before returning to Jackson Hole. During that time she worked with Edelman Public Relations, USEC and worked with a variety of clients including: Nissan North America, UPS, MCI, the National 4-H Council and the USO. When she’s not promoting the Jackson Hole area, you’ll find her shooting photography, fly fishing, hiking, kayaking or skiing. A native Iowan, JuliAnne received her B.A. in Mass Communications and Journalism from Iowa State University.