

Frequently Asked Questions
Questions about our Jackson Hole resort? Discover everything you need to plan a seamless and memorable mountain escape. Need help with something else? Our concierge is happy to help.
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General
Yes, Teton Mountain Lodge & Spa is fully accessible for guests with disabilities, including accessible accommodations, pools, and our rooftop hot tub.
Yes, the hotel offers valet and self-parking. During the summer, there is no charge to park in Teton Village. Valet parking at Teton Mountain Lodge varies by season, at a charge of $25 in Summer and $45 in Winter.
The hotel’s rooms and suites range from studios to penthouse suites, including two-story suites perfect for families.
The hotel closes during Jackson Hole’s off-seasons, but is open for the resort’s ski season as well summer and fall.
Check-in is 4:00 pm and check-out is 11:00 am.
Enjoy mountains of amenities including on site dining, destination spa, lobby bar, ski valet/storage/rentals, indoor and outdoor swimming pools and hot tubs including a 16-person rooftop hot tub with sweeping mountain and valley views.
Opening in 2002, Teton Mountain Lodge & Spa then added a second wing in 2007.
Yes, many of our rooms and suites are dog-friendly. Kindly let us know you’re bringing your furry friend when reserving so we can ensure you have a dog-friendly room.
Our slopeside location offers easy access to ski and snowboard Jackson Hole with their iconic Aerial Tram an easy walk from the hotel, but we are not ski-in/ski-out.
Dining
Yes! Our Teton Village restaurant is an excellent venue for hosting a wide range of group events and private dinners, from wedding rehearsal dinners and birthday celebrations to corporate gatherings. You can reserve sections of the restaurant, including our popular outdoor patio, or even book a full buyout of the entire restaurant for complete privacy. We can also utilize the lower lobby area just outside the restaurant for smaller, pre-dinner gatherings. We offer special family-style group menus, but our culinary team can also work with you to create a custom menu tailored specifically for your group.
Yes! At Spur, we are committed to providing a great dining experience for all of our guests. Our menu includes a variety of options for different dietary needs, including gluten-free, vegetarian, and vegan choices. We may be able to modify dishes to be gluten-free upon request. We highly recommend that you inform your server about any dietary restrictions or allergies you may have, no matter how minor. This allows our culinary team to take the necessary precautions and ensure your meal is prepared safely and to your liking.
Absolutely! We’re family-friendly and love welcoming guests of all ages. Our “Mini Mountaineers” menu features a variety of options that are sure to please even the pickiest of eaters, including many of the classic dishes kids love.
Reservations are highly recommended for all guests. Reservations are required for parties of 5 or more and can be made by calling 307.732.6932 or online via Resy.
Yes, we’re known for our lively après scene and feature Happy Hour daily from 3:30 pm to 5:30 pm, with half-off draft beers, margaritas, well drinks, and a special Après Bites menu.
Spur serves breakfast daily from 7:00 am to 11:00am, lunch daily from 11:30am to 3:00pm, après happy hour daily from 3:00 pm to 5:00 pm, and dinner daily from 5:30 pm to 9:30 pm. The bar is open daily from 7:30 am to 10:00 pm.
Our vibrant Teton Village restaurant offers elevated American West cuisine created with Alpine European influences, emphasizing seasonal menus and locally sourced ingredients.
Mountain casual. We invite guests to come as they are—whether you’re dressed up for a night out or coming in after a day on the mountain.
Yes, takeout is available. For hotel guests, select dishes are available through in-room dining.
Spur offers a wonderful outdoor patio equipped with chic glass-enclosed fireplaces surrounded by decorative stones, creating a warm and inviting dining atmosphere under the sky.
Yes! Spur offers a welcoming atmosphere for families and a children’s menu for our youngest guests.
Yes, Spur is open to the public; however, during busy periods, dining reservations for hotel guests are given priority.
Yes, the award-winning Spur Restaurant & Bar, ranked the #1 restaurant in Teton Village, is open daily and offers outdoor patio dining in the summer.
Activities
Swimming is not recommended because most lakes and streams are dangerously cold. Firehole Canyon, near Madison Junction, has a swimming area popular in summer. Soaking in thermal features is illegal. Swimming is allowed during daylight hours only and at your own risk.
Yellowstone is in the top five national parks for the number of recreational visitors. Great Smoky Mountains National Park often has the most. Visit https://irma.nps.gov/Stats/ to view up-to-date statistics for all national parks.
Yellowstone National Park is named after the Yellowstone River, the major river running through the park. According to French-Canadian trappers in the 1800s, they asked the name of the river from the Minnetaree tribe, who lived in what is now eastern Montana. They responded “Mi tse a-da-zi,” which literally translates as “Rock Yellow River.” The trappers translated this into French as “Roche Jaune” or “Pierre Jaune.” In 1797, explorer-geographer David Thompson used the English translation—“Yellow Stone.” Lewis and Clark called the Yellowstone River by the French and English forms. Subsequent use formalized the name as “Yellowstone.”
Vehicle reservations are not required to enter the park – just a park entrance pass. Save time at entrance stations by purchasing your pass online before you arrive. Keep in mind that summer is busy, so be prepared for crowds at popular areas and lines at the entrance gates, in construction areas and at roadside wildlife sightings. Please be patient and enjoy your visit.
Yes, our concierge is happy to assist with booking outdoor adventures, national park tours, lift tickets, dining reservations, and everything you need for an unforgettable Jackson Hole itinerary.
Yes, we offer convenient on-site ski valet, storage, and rental services in partnership with Teton Village Sports.
During the winter, Jackson Hole is world-renowned for the best skiing and snowboarding in North America. Other popular winter activities include national park tours, wildlife safaris, snowmobiling, dog sledding, horseback and sleigh rides, snowshoeing and cross-country skiing. Our most popular summer activities are national park tours, wildlife safaris, whitewater rafting, fly-fishing, horseback rides, 4×4 tours and scenic river float trips. All area activities can be arranged for our guests through the hotel’s complimentary concierge services.
We are happy to reserve your lift tickets for the days you plan to ski. Please note, mountain capacity is limited and many days sell out in advance.
We are located only one mile from the summer entrance to Grand Teton National Park and about a two-hour drive to Yellowstone National Park.
Gather
Absolutely. Our concierge services are complimentary for hotel guests and extend to corporate groups. We’ll coordinate activities and secure advance reservations through vetted local vendors. To create your itinerary, simply share your group size and preferred dates and times. Listed rates are estimates and may vary based on group size, vendor and season.
Yes, the hotel’s venues are the Teton Room, Four Pines Room, Executive Boardroom and Spur Restaurant & Bar.
Yes, our dedicated Events and Catering team is here to assist with every detail—from floor plans and timelines to menus and vendor coordination.
Yes. Whether you’re planning a summer celebration or a winter wonderland wedding, our venues are available in all seasons.
Absolutely. We offer preferred rates for wedding and event guests booking 10 or more rooms. Availability and rates vary by season.
Yes. Our award-winning culinary team at Spur Catering provides full-service catering for meetings, weddings, and events, with menus tailored to your vision.
Yes, we offer customizable wedding packages that can include catering, bar service, venue setup, and special amenities for the couple and their guests.
Our sister property, just steps away, features additional flexible space including the Murie Ballroom. We also partner with premier indoor and outdoor venues throughout Jackson Hole to create unforgettable destination weddings, meetings, and special events
Teton Mountain Lodge & Spa offers versatile event spaces to accommodate a range of gatherings accommodating 10 to 160 guests.
Teton Mountain Lodge & Spa hosts everything from intimate board meetings and corporate retreats to elegant weddings, rehearsal dinners, and social gatherings.
Yes, partial to full buy-outs are available for special events, including the outdoor patio and Black Diamond Bar in the grand lobby. Please contact our events team for details and availability.
Wellness
Yes, SpaTerre offers extensive spa facilities and treatments that focus on relaxation and rejuvenation, providing a peaceful environment for physical and mental restoration, aligning with the needs of wellness-seeking executives.
Yes, SpaTerre at Teton Mountain Lodge & Spa has excellent reviews and was recently rated one of the top 100 spas in the United States.
We understand that sometimes plans change. To avoid a cancellation fee, we require that you notify the spa to cancel or reschedule your appointment at least 24 hours before your scheduled service.
Please be aware that appointments canceled after this time, as well as no-shows, will be charged the full price of the service. Additionally, rescheduling an appointment within this late cancellation window will result in a $50 rescheduling fee. Rescheduling your appointment is subject to availability.
No, Day Passes are not available for the spa. SpaTerre is reserved for guests staying at Teton Mountain Lodge & Spa and non-hotel guests the day of their spa appointment.
Yes, SpaTerre is an ideal location to host a spa day for a group. Whether you’re planning a bridal shower, a birthday party, a corporate retreat, or just a relaxing getaway with friends, we can accommodate groups of various sizes. We can help you plan a customized itinerary of treatments and services to meet your group’s needs and preferences.
Guests must be 18 or older to use SpaTerre facilities and have access to the spa locker rooms. Guests 16 and older may receive massages treatments, and guests 13 and older may receive facial treatments. Any guest under 18 must be accompanied by an adult.
At SpaTerre, we provide a full range of luxury amenities to enhance your spa experience and promote total relaxation. Our facilities include Ten private treatment rooms, including two dedicated couple’s massage rooms, each with a soaking tub. Locker rooms equipped with eucalyptus-infused steam showers, soaking hot tubs, and saunas. A tranquil Tranquility Lounge for quiet relaxation before or after your treatment. A state-of-the-art fitness facility, rejuvenating Oxygen Bar, Infrared Sauna & Salt Chamber, and boutique retail shop where you can purchase high-end skincare, apparel, and wellness products.
SpaTerre offers a range of Indonesian and Thai-inspired treatments, including cryotherapy, skincare, body therapies, bath rituals, and various spa packages for comprehensive wellness.
SpaTerre is open daily from 10:00 am to 7:00 pm.
We’re located on the first floor of Teton Mountain Lodge & Spa at 3385 West Village Dr, Teton Village, WY 83025.
Yes, SpaTerre is popular among locals and the amenities are available to non-hotel guests when they book a treatment.
Yes, SpaTerre is a 12,000 sq. ft. spa featuring steam rooms, soaking tubs, locker rooms, and signature treatments.
Transportation
Jackson Hole Airport (JAC) is just 21 miles away and offers non-stop flights from 13 cities across 10 states. As the only commercial airport located entirely within a U.S. national park, it provides a majestic start to your Jackson Hole experience.
No, however our concierge team can book all your transportation needs during your stay.
While the hotel does not offer ground transportation, our concierge is happy to arrange your airport pick-up and drop-off with one of our transportation partners.